Whilst Car Credit Assured makes every effort to ensure that the information contained in this website is accurate and current, we give no warranty or undertaking as to the quality, or freedom from error, of the contents of the website. The access or use by you of the contents of this website is entirely at your own risk. Car Credit Assured does not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials. Depending upon the specification, purchasing a new vehicle may involve a time delay between ordering the vehicle and taking delivery. Images of our used car stock may have been digitally altered. This process is done to remove point of sale material from the vehicle and to add a digital backdrop.
Please see the privacy policy for details of how data is collected and used.
To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable directly or indirectly, for the (1) the privacy practices of such websites (2) the content of such websites, including (without limitation) any advertising, content products, goods, or other materials or services on or available from such websites or resources or (3) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
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We act as credit brokers and we are not a lender. Finance is subject to status and finance company acceptance. We can introduce you to a limited number of lenders and their finance products. We will typically receive a commission from the lender, as either a fixed fee or a fixed percentage on the amount you borrow. The commission we earn does not change by the type of finance. A guarantee may be required. The finance rate will vary dependent of customer personal circumstances for in dealership purchases.
Applies to all used, ex-demonstrator and pre-registered cars. Customers can return the car to the dealership within 14 days from delivery/collection, if usage is under 500 miles, and receive a full refund (and cancellation of any finance arranged through us) provided that it is returned in the same condition with all keys, manuals etc. The customer will be responsible for arranging return to the dealership and for any costs of doing so.
If the V5 has not yet been received by the customer and cannot be returned with the car, a sum of £250 shall be retained from the refund until such time as the original V5 is provided, or the dealership is able to submit the registered keeper change online.
Any part-exchange vehicles will be paid at the agreed valuation unless a return of the part-exchange vehicle is agreed. Any return of the part-exchange vehicle would be without any liability for the condition of the part-exchange. Excludes commercial vehicles and motorcycles.
Home delivery on used cars is free if you live under 30 miles from the Bristol Street Motors, Macklin Motors or Vertu Motors dealership where the vehicle is purchased. Any subsequent delivery cost is calculated at an additional £1 per mile over and above 30 miles.
Home delivery is only available Monday - Friday and across mainland England, Wales and Scotland (subject to the delivery location being accessible). The following locations are excluded from Home Delivery: Northern Ireland, Ireland, Scottish Highlands, Orkney Isles, Outer and Inner Hebrides, Western Isles, Shetland Isles, Isle of Man, Isle of Wight, Scilly Isles and Channel Isles.
In order to protect against fraud (including identity theft) the following process will be followed:
- Customers are required to provide sight of their driver's licence prior to Home Delivery either (at Bristol Street Motors, Macklin Motors or Vertu Motors ' absolute discretion) (i) by video call with the supplying dealership; or (ii) by prior arrangement in person at a local Bristol Street Motors, Macklin Motors or Vertu Motors dealership.
- Home Delivery will be to the customer address on the Vehicle Order Form which must match the address on the customer's driver's licence.
- The vehicle will be driven to the customer address by the supplying dealership (or its agent).
- Delivery of the vehicle will only be to the named customer and their driver's licence must be available to be re-checked on delivery.
On successful payment of the reservation fee, we will reserve your chosen vehicle (the Vehicle) for you for up to 48 hours (the Reservation Period) to enable you to speak to one of our sales advisors. If you make a telephone or dealership appointment within the Reservation Period, we will reserve the Vehicle for you until the time of your appointment, and extend the Reservation Period until your appointment. If you have not made a telephone or dealership appointment with the selling dealership within 48 hours to discuss the Vehicle, or you do not attend an agreed appointment within 7 days, the Reservation Period will end, your reservation may be cancelled and your reservation fee will be refunded to you.
There is no obligation on you to buy the Vehicle, or on us to sell the Vehicle, as a result of payment of a reservation fee. When we receive the reservation fee in cleared funds, we will reserve the Vehicle for you and prevent its sale to a third party for the Reservation Period. You will receive a confirmation email when the reservation is effective. If you do not receive a confirmation email then your reservation has not been effective so please contact us.
There may be circumstances when the Vehicle has already been sold (before your reservation fee is paid) but the website has not yet been updated. If this occurs, your reservation will be cancelled and we will contact you to confirm this, and to see if we can locate an alternative vehicle for you. Your reservation fee would be refunded.
If you do not make arrangements with the dealership within 48 hours to discuss the Vehicle, or do not then attend an agreed appointment within 7 days of payment of the reservation fee, the Reservation Period will end, your reservation may be cancelled and your reservation fee will be refunded.
If you attend a telephone or dealership appointment to discuss the Vehicle, and decide not to proceed, the Reservation Period will end. If you purchase the Vehicle at that appointment, your reservation fee will be retained by us as part payment towards the Vehicle, and will be treated as a deposit on the Vehicle. If the Vehicle is not suitable, and you do not wish to purchase it, your reservation fee will be refunded to you.
We may cancel your reservation if you have reserved more than 2 vehicles at any one time or if the Vehicle is withdrawn from sale for any reason. Your reservation fee would be refunded in either case.
Any refunds can only be paid by the same method as the original payment and to the same card and will be paid within 7 days of request or cancellation of your reservation (or you confirming that you do not wish to purchase the Vehicle).
We are not responsible for any loss or damage for failure to comply with these terms that is outside of our control or for any loss or damage that was not foreseeable, and shall have no liability for any loss of profit, business or business opportunity.
Vehicles within manufacturer warranty at the date of service will be serviced in accordance with the relevant manufacturer's requirements. Vehicles no longer within manufacturer warranty at the date of service will be serviced in accordance with Car Credit Assured requirements.
The service offer covers the provision of labour and parts for the vehicle service but excludes:
1. the cost of spark plugs or fuel filters;
2. the replacement of any parts that wear out as a consequence of use and which would normally be expected to be replaced periodically, for example (but not limited to), brake pads and discs, wiper blades, tyres, clutch friction facings, cam belts, suspension components, DPF filters and brake fluid changes; and
3. any other work identified as part of a vehicle health check at the time of the service.
The following vehicles/vehicle ranges are excluded from the service offer:
1. Nissan - all commercial vehicles, the Nissan Navara and the Nismo, GTR and RS vehicle ranges.
2. Volkswagen - all vehicles 3 years of age or under, all vehicles with an engine size over 2.0 litres and the VW Golf R.
3. SKODA - all vehicles 3 years of age or under, the Skoda Kodiaq and all vehicles in the VRS range.
4. SEAT - all vehicles 3 years of age or under, the SEAT Terraco and all Cupra vehicles.
5. Hyundai - all vehicles 30 months of age or under, all vehicles with an engine size over 2.0 litres and all vehicles in the N range.
6. Peugeot - all vehicles 30 months of age or under.
Any service performed does not constitute a warranty of any kind and will not cover the replacement of parts which suffer a mechanical failure.
This promotion is provided by Vans Direct Limited, a company registered in England and Wales with company number 06971144 whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA (Vansdirect). Participants agree to these terms and conditions (Terms and Conditions) and any information or instructions published by Vansdirect form part of these Terms and Conditions.
PROMOTION: Participants who purchase a Qualifying Product (defined below) from Vansdirect will be eligible to receive a cashback to the value specified in the promotional material and / or advertisement (Cashback), subject to these Terms and Conditions (Promotion).
OFFER: Participants who purchase a new vehicle advertised on the website operated by Vansdirect, www.vansdirect.co.uk (Qualifying Product) online or via call centre sale having been introduced to Vansdirect as a customer of a qualifying business (each a Qualifying Business) between 00:01 (BST) 1 March 2022 and 23:59 (BST) 28 February 2023 will be eligible to claim a Cashback (dependent upon the Qualifying Product purchased and exclusively paid by way of bank transfer) by the use of a cash back code for redemption. Cash back codes cannot be combined or used in conjunction with one another or any other offer. One code can be used per purchase only. Any of the codes can be withdrawn at any time without notice.
ELIGIBILITY: To be eligible to participate in the Promotion you must be aged 18 or over, residing and holding a valid bank account in the UK and require registration and delivery of the Qualifying Product in the UK ('Participant'). Employees of Vansdirect or its affiliates, advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse and life partners).
Participants must:
Claims must be made prior to the order for the Qualifying Product being confirmed.
TIMING: The Cashback will be automatically paid to Participants within fourteen (14) calendar days from the date of delivery of the Qualifying Product.
PAYMENT: Participants will receive their Cashback by bank transfer from Vansdirect.
PARTICIPATION:Each Participant may only participate once and use a valid code once and must only do so on their own behalf. Participants will only be entitled to one Cashback regardless of the number of Qualifying Products purchased. Participation constitutes full and unconditional acceptance of these Terms and Conditions which may be updated from time to time. Vansdirect reserves the right to disqualify any Participant who it considers (at its absolute discretion) has violated these Terms and Conditions.
CANCELLATION: Participants who cancel their purchase will not be eligible to receive the Cashback. Participants who return the Qualifying Product within 14 calendar days of the date of purchase will not be eligible to receive the Cashback and where Participants return the Qualifying Product at any time after the Cashback has been paid the Cashback will be reclaimed from any refund in respect of the Qualifying Product. The date of delivery counts as day one (1).
LAW AND JURISDICTION: This Promotion and these Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The Participant irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).
USE OF YOUR PERSONAL DATA: Any personal data you provide when you purchase a Qualifying Product and submit a claim for Cashback may be used by Vansdirect and any affiliated company and shall be processed in accordance with the Vansdirect Privacy Notice.
LIABILITY: No correspondence will be entered into regarding either this Promotion or these Terms and Conditions. In the unlikely event of a dispute, Vansdirect's decision shall be final. Vansdirect reserves the right to amend, modify, cancel or withdraw this Promotion at any time and for any reason, without notice. Participants in this Promotion agree that Vansdirect will have no liability whatsoever for any injuries, costs, damage, disappointment or losses of any kind resulting in whole or in part, directly or indirectly from participation in this Promotion. Nothing in this clause shall limit Vansdirect's liability in respect of death or personal injury arising out of its own negligence or liability arising out of Vansdirect's fraud.
SPIRIT OF THE PROMOTION: If a Participant attempts to compromise the integrity or the legitimate operation of this Promotion by cheating or committing fraud in ANY way, we may seek damages from that Participant to the fullest extent permitted by law. Further, we will disqualify that Participant's claim and may ban the entrant from participating in any future promotions run by Vansdirect or any of its affiliates. Vansdirect shall have the right, where necessary, to undertake all such action as is reasonable to protect themselves against fraudulent or invalid claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant, deny issuing the Cashback or terminate the Promotion due to excessive fraud. This process may involve Vansdirect sharing information with third parties.
All intellectual property rights (including but not limited to copyright, trade marks, design rights and database rights, both registered and unregistered) in this website and its contents belong to Vertu Motors plc or one of its group or affiliate companies, or its licensors, or are otherwise used by Vertu Motors plc as permitted under applicable law. No usage rights of any of this website or its contents are licensed to you unless expressly stated in these Terms and Conditions.
You may view, copy and print the contents of this website for your own personal, private, non-commercial use. You agree to make use of this website and its contents only for lawful purposes. You may only establish and/or operate visible or invisible links to this website with the prior consent in writing of Vertu Motors plc.
You may not copy, reproduce, republish, adapt, modify or otherwise use any of the contents of this website for any other purpose (in particular any public, commercial purpose) without the prior consent in writing of Vertu Motors plc. You may not directly or indirectly make use of any software or system in order to extract systematically, routinely or regularly data from this website or its contents. You may not use this website or its contents for any unlawful or malicious purpose, or for the purposes of causing offence, or any defamatory or libellous activity.
Without prejudice to the generality of the paragraphs above, Vertu Motors plc prohibits the use in conjunction with the website of any automated system or software, whether operated by a third party or otherwise, to extract any data or content from this website for comparative websites or any other commercial purpose, without the prior consent in writing of Vertu Motors plc.
Vertu Motors plc reserves the right to monitor your usage of this website and to suspend access to or use of this website if your use contravenes these Terms and Conditions and Vertu Motors plc also reserves the right to take such action as it considers necessary in relation to any unauthorised use of this website.
In our continual effort to improve our levels of customer service, please be aware that calls may be monitored and recorded for training and quality purposes.
Competitions are open to anyone aged 18 or over. No alternative prize will be offered. Should you win, we will notify you directly. Specific terms and conditions will apply to each competition.
How would you like to win a pair of VIP tickets to the next BTCC race weekend in Brands Hatch, courtesy of Vansdirect?
All you need to do to enter is find the post on https://www.facebook.com/vansdirect and once you're there:
This competition is provided by Vertu Motors plc, a company registered in England and Wales with company number 05984855 whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA.
1) PRIZE: ONE winner will receive a pair of VIP tickets to the next BTCC round taking place at Brands Hatch. There is no cash alternative and the Prize cannot be exchanged for any other prize.
2) ELIGIBILITY: This competition is open to any person resident in the UK who is 18 years, or older, and is a registered member of http://www.facebook.com/. Employees of Vertu Motors Plc or its affiliates, subsidiaries, advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse and life partners).
3) TIMING: This competition runs from Friday 30th September 2022 to Wednesday 5th October 2022 at 12:00pm.
4) ENTRY: To be entered into the competition, you must like and comment 'WIN' on the specified post on the Facebook page, posted by Vertu Motors plc.
5) WINNER SELECTION: The competition winners will be selected by Vertu Motors plc (at its absolute discretion). Each person may only enter once. Entries will be ineligible if they:
Entry constitutes full and unconditional acceptance of these Terms and Conditions. Vertu Motors plc is not responsible for lost, corrupted or delayed entries. Vertu Motors plc reserves the right to disqualify anyone who violates these Terms and Conditions.
6) USE OF YOUR ENTRY: The winner of the Prize consents to his/her full name being made publicly available and posted on social media as the winner. They also consent to permit or take part in any additional publicity which may be reasonably requested by Vertu Motors Plc. Any other personal data you provide when you enter may be used for future Vertu Motors Plc marketing activities if you indicate your consent to such activity. Otherwise, this personal data will be used by Vertu Motors Plc and agents acting on their behalf only for the operation of this competition.
7) NOTIFICATION OF WINNERS: ONE winner will be selected by Vertu Motors plc on Wednesday 5th October 2022 at 12:00pm (for further details see 4) ENTRY above). The winner will be contacted by Vertu Motors plc or agents acting on its behalf via the Website to claim their Prize. If a potential winner has not confirmed receipt of the notification within thirty-two (32) hours of the first attempt, another winner may be selected to replace them and the potential winner will cease to be entitled to the Prize. The winner may be asked to provide documentation proving their eligibility before they are entitled to receive the Prize.
8) OTHER: No correspondence will be entered into regarding either this competition or these Terms and Conditions. In the unlikely event of a dispute, Vertu Motors plc's decision shall be final. Vertu Motors plc reserves the right to amend, modify, cancel or withdraw this competition at any time without notice before the Prize is claimed and the winner confirmed. Participants in this competition agree that Vertu Motors Plc and its subsidiaries or group companies will have no liability whatsoever for any injuries, costs, damage, disappointment or losses of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a Prize, or from participation in this competition. Nothing in this clause shall limit Vertu Motors Plc's or its subsidiaries or group companies' liability in respect of death or personal injury arising out of its own negligence or liability arising out of Vertu Motors Plc's fraud. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, BTCC, or Excelr8.
9) SPIRIT OF THE COMPETITION: If an entrant attempts to compromise the integrity or the legitimate operation of this promotion by hacking or by cheating or committing fraud in ANY way, we may seek damages from that entrant to the fullest extent permitted by law. Further, we will disqualify that entrant's entry to this competition and may ban the entrant from participating in any of our future competitions, so please enter fairly.
This competition is provided by Vans Direct Limited, a company registered in England and Wales with company number 06971144 whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA (Vansdirect).
1) PRIZE: One winner will be entitled to ExcelR8 VIP hospitality tickets for two (2) people at the next British Touring Car Championship (BTCC) round (the Prize). In the instance that the competition is held on the final round of the current BTCC season, the Prize will be tickets to the first round of the following BTCC season.
2) ELIGIBILITY: This competition is open to any person resident in the UK who is over the age of 18. There may be some restrictions to certain elements of the ExcelR8 VIP experience depending on the requirements of the circuit which may include strict height and / or age restrictions. This will be assessed and advised by ExcelR8 in its absolute discretion to the winner. Employees of Vansdirect or its affiliates, advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse and life partners).
3) TIMING: This competition runs for the following periods for each of the following BTCC rounds (together the Promotion Period):
| Silverstone | Online: 19 - 25 September 2022 | Vansdirect Stand: 25 September 2022 |
| Brands Hatch | Online: 3 - 9 October 2022 | Vansdirect Stand: 9 October 2022 |
4) ENTRY: To be entered into the competition, entrants must during the applicable Promotion Period
� Provide appropriate contact details either by submitting the online form at https://www.vansdirect.co.uk/the-vans-direct-challenge/ OR by completing the physical entry form at the Vansdirect Stand at a corresponding BTCC round
� Submit their guess of the weight of the spanner in kilograms (kg).
Entrants will not be able to physically touch or lift the spanner and will make their guess based on a visual inspection and / or the online information.
Each person may only enter once and must only enter on their own behalf. Entry constitutes full and unconditional acceptance of these terms and conditions which may be updated from time to time. Vansdirect is not responsible for any failure or inability to enter. Vansdirect reserves the right to disqualify any entrant who it considers (at its absolute discretion) has violated these terms and conditions.
5) USE OF YOUR ENTRY: The winner of the Prize consents to his/her full name being made publicly available and posted on social media as the winner (Facebook/Twitter/LinkedIn). Any other personal data you provide when you enter may be used for future Vansdirect and any affiliated company's marketing activities only if you indicate your consent to such activity. Otherwise, this personal data will be used by Vansdirect and agents acting on its behalf only for the operation of, and in connection with, this competition.
6) SELECTION OF WINNERS: The winner of the Prize for each BTCC round will be the entrant who guesses the closest weight of the spanner, unaided, and without physically touching or lifting the spanner. In the event of a draw between multiple entrants the winner will be selected by Vansdirect (at its absolute discretion).
The weight of the spanner will not be disclosed until the final winner has been named and the final Prize awarded. Winners will be required to keep their guessed weight confidential during this period.
The winner will be notified via a direct message within twenty-four (24) hours of the end of the last day of the Promotion Period. If the winner does not respond to the direct message within twenty-four (24) hours, another winner may be selected to replace them with the effect that they will cease to be entitled to the Prize. The winner may be asked to provide identification and any other documents as may be necessary to prove their eligibility before they are entitled to receive the Prize.
7) OTHER: The winner of the Prize will be sent full details of the Prize and "Joining Instructions" for the BTCC weekend. There is no cash alternative to the Prize and it cannot be exchanged for any other prize nor transferred.
8) LIABILITY: No correspondence will be entered into regarding either this promotion or these Terms and Conditions. In the unlikely event of a dispute, Vansdirect's decision shall be final. Vansdirect reserves the right to amend, modify, cancel or withdraw this competition at any time and for any reason, without notice.
Participants in this promotion agree that Vansdirect will have no liability whatsoever for any injuries, costs, damage, disappointment or losses of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of the Prize, or from participation in this promotion. Nothing in this clause shall limit Vansdirect's liability in respect of death or personal injury arising out of its own negligence or liability arising out of Vansdirect's fraud. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, LinkedIn, BTCC or ExcelR8.
9) SPIRIT OF THE COMPETITION: If an entrant attempts to compromise the integrity or the legitimate operation of this competition by cheating or committing fraud in ANY way, we may seek damages from that entrant to the fullest extent permitted by law. Further, we will disqualify that entrant's entry to this competition and may ban the entrant from participating in any future competitions run by Vansdirect or any of its affiliates, so please enter fairly.
10) LAW AND JURISDICTION: This competition and these terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The winner irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).
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